The $500 Reservation Deposit secures review and planning of your Plan My Vegas Experience request. It is a one time payment and is non refundable under the Vegas Venues reservation policy.

The deposit is separate from your custom invoice. After review, Vegas Venues sends a custom invoice for agreed services and any remaining balance.

Bookings remain pending until a Vegas Venues concierge confirms availability in writing. Taxes, service fees, gratuity, and holiday surcharges are itemized before payment.

Third party venues and providers may apply their own cancellation terms, which are disclosed with your booking where applicable.

Reservations missed due to late flights, late arrivals, late check ins, no shows, late departures, or other customer delays are non refundable. Please allow sufficient travel and arrival time to reach your scheduled reservation.

Missed reservations of any kind are non refundable. Where a provider's own written terms are more generous, those terms apply to the provider's portion.

Reservations may be cancelled without refund for conduct that violates the Reservation Policy, Nevada law, or partner codes of conduct.

If Vegas Venues cannot fulfill a confirmed service for reasons within our control, we will offer a substitute or a refund of the affected portion.

Contact concierge@vegasvenues.com with your confirmation number for any billing question.